《涉外导游零起点》为实用英语口语训练书，包含导游业务中可能遇到的所有场景，如机场手续、旅游安排、餐馆结账、观光信息等等，各单元配有典型例句、小注释、生词词组、对话实例和替换句型。版式设计活泼，内容丰富而上口，保证读者学了就能用，通读此书后能够应对该主题的所有实际场景。

About customs formalities了解海关手续At the airport counter在航空公司柜台Checking at the airport到机场办理登机手续Boarding登机Asking time at the airport在机场询问时间Changing seats换座位Airsick晕机Service on aplane机内服务Meal on aplane机内用餐Queries to enter a country入境询问Catching a connecting flight转乘航班Arranging a travel旅游安排Booking a room订房间Lodging registration住宿登记At thefront desk在旅店前台Room service客房服务Complaints投诉Checking out结账退房Renting a car租车At a gas station加油站加油Taking a bus乘公共汽车At the train ticket window在火车售票口On a train在火车上Taking a wrong bus搭错车Taking a taxi坐出租车In a restaurant在餐馆Ordering dishes点菜Sending a wrony dish送错了菜Having a check结账In a cafeteria在自助餐厅In a fast food restaurant在快餐店Changing money换钱Cashing a check兑换支票In a shop在商店Tax—refund退税Bargain还价Refund退货Buying jewelry买珠宝Losing a way迷路Asking a way问路Sightseeing information了解观光信息Sightseeing观光Taking aphoto拍照In apost office在邮局Asking afavor by phone电话求助Asking a favor of police求助警察Seeing a doctor看医生