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名称 The winner's attitude : change how you deal with difficult people and get the best out of any situation
索引号 F713.5/E20095
分类号 F713.5
F713.5(市场)
F713(商品流通与市场)
F71(国内贸易经济)
F7(贸易经济)
F(经济)
作者 Gee、 Jeff.、Gee、 Val.、
出版社 New York : McGraw-Hill, c2006.
ISBN
页数 vi, 214 p. ; 21 cm.
价格
标签
简介
注解 Includes index. 內容 Introduction -- The brain switch -- Overcome your anger -- Understanding how amazing you are and the power you have -- From average to outstanding customer service -- Handling the work load -- Email is information not communication -- Become the observer, not the absorber -- Make stress work for you in your life -- How to really communicate using all your senses -- Accept yourself -- Everything starts with you -- Manifest the amazing you for yourself and your customer. 附註 Includes bibliographical references and index.