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名称 Best practice guideline. complaint handling
索引号 F735.613/E20101
分类号 F735.613
F73(世界各国国内贸易经济)
F7(贸易经济)
F(经济)
作者
出版社 London : TSO, 2008.
ISBN
页数 iv, 22 p. : figs, tables ; 30 cm.
价格
标签
简介
注解 "July 2008"--t.p. A comprehensive complaint handling system is an essential component of a company's safety and quality system, providing a key measure of product quality and identifying opportunities for continual improvement. These guidelines promote best practice for an effective complaints handling system.