丛书主编：吴耀武，英语副教授，(英语)课程与教学论博士生，全国公共英语等级考试(PETS)考官，多次参加国家、省、市英语考试命题和阅卷工作，现为西安外国语大学国际学院副院长(主持工作)。

先后在西安外国语大学、香港岭南大学、上海外国语大学、陕西师范大学学习或进修：近年来访问过美国、西班牙、法国和韩国十余所国外知名大学。

现已在《外语教学》等CSSCI来源期刊和北大核心期刊发表学术研究论文6篇：主持编写出版图书等30余部，逾千万宇。专著《英语语言测试信度与效度平衡性实例研究》即将出版。

《英语口语大全:酒店英语》为酒店从业人员和需要熟悉酒店英语会话的人士编写，全书共包括酒店常识、客房预订、前台接待、客房服务、电话服务、结账收银、餐饮服务、娱乐休闲、处理投诉等10个会话场景（单元）。每个单元由3个经典对话、常用句型和补充词汇构成。所有的英文内容都有汉语译文对照，对话部分还通过Notes和Cultural Square对重要的语言点和文化背景知识做了详尽的解释说明。

Unit 1 ABCs of a Hotel Model Dialogue 1 Model Dialogue .2 Model Dialogue 3 Useful Sentences Supplementary VocabularyUnit 2 Room Reservations Model Dialogue 1 Model Dialogue 2 Model Dialogue 3 Useful Sentences Supplementary VocabularyUnit 3 At the Reception Model Dialogue 1 Model Dialogue 2 Model Dialogue 3 Useful Sentences Supplementary VocabularyUnit 4 Housekeeping Model Dialogue 1 Model Dialogue 2 Model Dialogue 3 Useful Sentences Supplementary VocabularyUnit 5 Telephone Service Model Dialogue 1 Model Dialogue 2 Model Dialogue 8 Useful Sentences Supplementary VocabularyUnit 6 Asking for Information Model Dialogue 1 Model Dialogue 2 Model Dialogue 3 Useful Sentences Supplementary VocabularyUnit 7 At the Cashier Model Dialogue 1 Model Dialogue 2 Model Dialogue 3 Useful Sentences Supplementary VocabularyUnit 8 Food& Beverage Model Dialogue 1 Model Dialogue 2 Model Dialogue 3 Useful Sentences Supplementary VocabularyUnit 9 Recreation&Shopping Arcade Model Dialogue 1 Model Dialogue 2 Model Dialogue 3 Useful Sentences Supplementary VocabularyUnit 10 Handling Complaints M0del Dialogue 1 Model Dialogue 2 Model Dialogue 3 Useful Sentences Supplementary Vocabulary