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Autoethnography, Self-Narrative and Teacher Education [electronic resource]

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索取号：
作者：Hayler、 Mike.、SpringerLink (Online service)、
出版社：Rotterdam : SensePublishers, 2011.

Six sigma for financial services : how leading companies are driving results using lean, six sigma, and process management

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索取号：F810/E20073
作者：Hayler、 Rowland.、Nichols、 Michael (Michael D.)、
出版社：New York : McGraw-Hill, c2007.